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Delivery from £ 2.95 for UK Customers

Telephone 01652 632443 - International +44 1652 632443

Conditions of Use

 Terms and Conditions of Sale.

You may exchange / return any item you have purchased from W.A.Clarke under the following conditions:

  • Goods must be returned within *14 days from the Invoice date for exchange or refund.
  • Goods must be unworn and undamaged in the original packaging.
  • Faulty goods, due to Manufacture Faults will be Replaced or Credited .
  • Goods faulty due to normal 'wear' and 'tear' will not be Replaced or Credited .
  • Details of your receipt must be enclosed with your return.
  • Ensure the goods are securely packed and send them to:

W. A. Clarke (Returns)
106 - 108 High Street,
Barton on Humber
North Lincolnshire.
DN18 5PU
ENGLAND


  • Products can be exchanged / returned at our store. Please ensure you bring your receipt as proof of purchase.
  • All refunds will be given in the same form as the payment (i.e. if you paid by credit card, a refund will be issued to your card).
  • Please note Postage / Carriage cannot be refunded on any exchanges or returns after 7 days of despatch, only the cost of the product/s ordered will be refunded.
  • Postage / Carriage will be charged on any exchanges.


Notes


  1. We charge in GBP (£) any exchange rate figures quoted on our site are only a guide, as payments from non UK countries will be dependent on your credit card companies exchange rate on that day of purchase/debit, please contact your credit card company for further advice.
  2. For goods of a higher figure we may need confirmation of the Billing and Delivery address's, this can be in the form of a copy of a utility bill (e.g Gas, Electricity, Telephone ) this would be in addition to our normal checks with our credit card partners. Payment will be processed and the goods will be held, on receipt/proof of address the goods will be despatched as soon as possible. If confirmation is not received we will contact our credit card partners and refund the payment.
  3. British Over Seas Forces:-
            Goods can sold VAT Free and be sent via BFPO, on reciept of a order/certificate confirming eligibility, other wise VAT will be charge at the normal rate. (See below)

2.6 VAT: Supplies to diplomatic missions, international organisations, NATO forces etc. in other EC countries

A VAT registered trader can zero-rate supplies of goods, (other than new means of transport), or services made to entitled persons and bodies resident or situated in other EC countries provided:

* the goods or services are for either the official use of the entitled bodies or for the personal use of entitled members etc. thereof;
* the supplier obtains from the customer an application for exemption from VAT under Article 15.10 of the Sixth VAT Directive (or, if not available, a written order/certificate confirming eligibility under that Article);
* in the case of goods, they are removed to another EC country; and
* the supplier obtains and keeps proof of removal of the goods to another EC country within three months of the time of supply. This should be the commercial proof of export or removal normally acceptable for VAT zero-rating purposes.


Deliveries

Royal Mail Special Delivery, Royal Mail Recorded Delivery, Royal Mail Signedfor International or Courier.

We recommend you use an insured registered mail service for exchanges / returns , as if they are not received we cannot credit or exchange.
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