You may exchange / return any item you have purchased from W.A.Clarke under the following conditions:
Goods must be returned within 14 days from the Invoice date for exchange or refund.
Goods must be unworn and undamaged in the original packaging.
Faulty goods, due to Manufacture Faults will be Replaced or Credited.
Goods faulty due to normal 'wear' and 'tear' will not be Replaced or Credited.
Details of your receipt must be enclosed with your return.
Please ensure the goods are securely packed and send them to:
106 - 108 High Street, Barton on Humber
We recommend you use an insured registered mail service for exchanges / returns. If we do not receive the returned goods we cannot credit or exchange.
Goods can be exchanged / returned at our store. Please ensure you bring your receipt as proof of purchase.
All refunds will be given in the same form as the payment ( i.e. if you paid by credit card, a refund will be issued to your card ).
Please note, Postage / Carriage cannot be refunded on any exchanges or returns, only the cost of the goods ordered will be refunded.
Postage / Carriage will be charged on any exchanges.
All goods are sent by Royal Mail post, Special Delivery, Recorded Delivery, Royal Mail Signedfor International or Courier.
Thank you for purchasing from W.A.Clarke we do hope you enjoy your new shoes.